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This will let us know if the issue is limited to Safari, or a more generic issue. If there is not an article in the guide aimed at the specific fault you are experiencing, or the information in the guide did not resolve the issue then the first thing we would recommend is trying to open the Xpedition page in Firefox. We therefore recommend using Firefox whilst we try to resolve the issue. There is currently a bug that we are aware of that is limited to the latest versions of Safari.
Installing silverlight on mac firefox download#
I am not able to upload or download files to Xpedition. If this fails to resolve the issue please click here. Once Microsoft Silverlight Preferences is open select the Application Storage tab and make sure the Enable Application Storage is selected, as shown below:Īnother cause is a setting in Safari and we would recommend checking setting in ‘Safari’ > ‘Preferences’ > ‘Privacy’ tab > ‘Block cookies and other website data’ > ‘From third parties and advertisers’, or ‘Never’ need to be set as showing below. We recommend opening Microsoft Silverlight Preferences from the Applications folder The likely cause is a setting in the Silverlight Application. The Planner page is displaying ‘100% ‘and is not activating. Having completed this please check a setting in ‘Safari’ > ‘Preferences’ > ‘Security’ tab > ‘Internet plug-ins’ > ‘Manage website settings> and make sure ‘ALLOW’ is set for Silverlight as shown below. We first recommend opening Safari, and checking a setting in ‘Safari’ > ‘Preferences’ > ‘Security’ tab > ‘Internet plug-ins’ tick box needs to be SELECTED as shown below.
Installing silverlight on mac firefox install#
The ‘Click to install Silverlight’ is not disappearing from planner page. The second likely cause is another setting in ‘Safari’ > ‘Preferences’ > ‘Security’ tab > ‘Enable JavaScript’ tick box needs to be SELECTED as shown below. We first recommend opening Safari, and checking a setting in ‘Safari’ > ‘Preferences’ > ‘Advanced’ tab > ‘Stop plug-ins to save power’ tick box needs to be DE-SELECTED as shown below There are two likely caused for this issue. This confirms the presence of Silverlight.Ĭlick the image to view larger copy I am not able to load or save routes in Planner. You should then find a list of the installed plug-ins in alphabetical order, with the following under ‘Silverlight Plug-in’. To check whether Silverlight is installed on your Mac and is being detected in Safari please open Safari, select ‘Help’ > ‘Installed Plug-ins’ > Scroll to ‘Silverlight’ to check.
Installing silverlight on mac firefox how to#
Safari How to check to see if Silverlight is installed It is then recommended to restart your computer after this installation. Then select the ‘download now’ button and follow the on screen instructions. For more information please visit the Silverlight information page: How do I install Silverlight for MacWe recommend that Silverlight is downloaded from the Microsoft website which is provided below Google Chrome and Opera are not officially supported but some integration for Silverlight is included, however as a result we are not able to recommend these browsers for use with the Xpedition service. The supported browsers for Silverlight include
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What browser and operating systems are supported?Silverlight is required for the use of the Xpedition planner and on Mac this requires the Mac OS 10.5.7 (Leopard) or above. Screenshot area and save to desktop - Command (Cmd), Shift, and ‘4’.Screenshot and save to desktop - Command (Cmd), Shift, and ‘3’.Preferences - Command (Cmd) and Comma (,).Refresh (override cache) – Command (Cmd), Shift, and ‘R’.Helpful Mac Commands and ShortcutsHere are some of the most commonly used commands and shortcut keys available in browser that may be referred to during this guide. The Planner page is displaying ‘100% ‘ and is not activating.I am not able to upload or download files to Xpedition.The Planner page is displaying ‘100% ‘and is not activating.The ‘Click to install Silverlight’ is not disappearing from planner page.I am not able to load or save routes in Planner.How to check to see if Silverlight is installed.What are the Supported Browsers and Operating systems.To find the answers to the fault you are experiencing please click on the relevant section header below
Hello and welcome to this guide on how to resolve common issues with the Xpedition running on Mac computers.
Resolving Common issues with Xpedition on a Mac
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Solution home GPS Training - General - publicly available Satmap Xpedition - route planning software for Satmap users Resolving Common issues with Xpedition on a Mac
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